Sign up procedure for VDO RoadLog™ Office

VDO RoadLog Office is the online tool for compliance reporting and fleet management that works with VDO RoadLog ELD.

Your sign-up procedure depends on your country:

Canadian users: please call for assistance in getting signed up:
(855) ROADLOG, (855) 762-3564 or (610) 366-8489
9:00 AM – 5:00 PM EST

For current US-based users looking to add additional devices, but who do not have a shopvdo.com account, please contact:
(855) ROADLOG, (855) 762-3564 or (610) 366-8489
9:00 AM – 5:00 PM EST

New US-based users: follow the steps below.

1.  Go to shopvdo.com and register for a VDO RoadLog e-commerce account by clicking register (under Customer login).

2. Fill out the registration page, enter the “Captcha” code, and click register. You will receive an email confirming your registration.

3. When you receive the confirmation e-mail, click on the link that appears after “….please follow this link.”

4. You’ll be prompted to create a new password. Be sure to keep a record of it in a secure place.

5. After your password is recorded, you’ll be prompted to confirm / complete your information. When ready, click Complete registration. You will be logged in to your RoadLog Office e-commerce account and you’ll be ready to get the Activation(s) or Subscription(s) you’ll need.

RoadLog Office Activation vs RoadLog Office Subscription

Your next steps depend on whether you’re using a RoadLog ELD or a RoadLog ELD Plus.

If you’re using a VDO RoadLog ELD, you’ll sign up for VDO RoadLog Office Solo. The first RoadLog ELD in your fleet gets a free Activation, but you need to claim it through the shopvdo.com site.

All other additional RoadLog ELDs in your fleet will require a one-time $60 Activation fee for each ELD.

If you’re using a VDO RoadLog ELD Plus, you can choose to sign up for either VDO RoadLog Office Advanced or Office Premium subscription. You’ll need a monthly subscription for each ELD Plus, and you’ll need to choose from either a 12-month or a 36-month contract.

Click below to show instructions for activating VDO RoadLog Office Solo
or subscribing to VDO RoadLog Office Advanced/Premium

RoadLog Office Solo (for RoadLog ELD users)

Signing up for RoadLog Office Solo (for RoadLog ELD users)

We recommend that you first claim your one free Activation for RoadLog Solo. Then, if you need additional Activations for multiple RoadLog ELDs, you can go back and purchase them once your Office Solo account is established.

To claim your free VDO RoadLog Office Solo Activation:

  1. Navigate to the RoadLog Office purchase page here.
  2. Scroll to RoadLog Solo Activation and enter “1” as number of ELDs you need Activations for (remember the first Activation is free). Next click on the Add

  3. A pop up window will give you the choice of checking out or continuing to shop. When you’re ready, click To basket.
  4. You will be prompted to claim your free Activation. When you see the prompt, click on the right side link for My account. You’ll be taken to the My account tab.
  5. Click on the RoadLog licenses.
  6. In the RoadLog licenses tab, click on the Registrate at RoadLog Office for free RoadLog.
  7. You’ll be taken to the RoadLog Office informations This is the registration for your VDO RoadLog Office account (this is separate from your e-commerce account).
  8. Complete all required information including D.O.T. number, Time Zone, and ELD regulations you’ll run under, and then enter the ‘Captcha’ code.
    NOTE: You’ll need to create a Username and Password for this RoadLog Office account. Be sure to keep a record of it in a secure place.
    NOTE: The User Name and Password cannot contain any special characters such as #/@*&%.
  9. When all information is entered, click Register.
  10. When the registration is successfully recorded, you’ll receive an email. It will confirm your Company ID, Username, and Password, and it will contain a link to the VDO RoadLog Office website – but don't go there yet – you first need to pair your VDO RoadLog ELD with your RoadLog Office account.
  11. To pair your VDO RoadLog™ ELD(s) with the account. You’ll need to have the 15-digit device serial number located on bottom of each device.
  12. Go to shopvdo.com and click on the My account link on the right side of the page. You will be taken to the My account
  13. Click on the RoadLog licenses tab. Then click on Free RoadLog. A pop-up will appear.
  14. Enter the serial number and SIM ICCID (optional) for the RoadLog and click confirm.
  15. The following screen will appear after clicking confirm, your license under the 3290-0205 number.

To purchase additional VDO RoadLog Office Solo Activations:

  1. Navigate to the VDO RoadLog Office purchase page here.
  2. Scroll to RoadLog Solo Activation and enter the number of additional ELDs you need Activations for. Next, click on the Add button.
  3. A pop up window will give you the choice of checking out or continuing to shop. When you’re ready, click To basket.
  4. Check your order once again on the order total page. When ready click Checkout. You’ll be taken to the Basket page.
  5. When ready, click Check out.
  6. Confirm your address on the Delivery address page and click Continue.
  7. Enter the Roadlog Serial number(s) in the RoadLog office informations page. 

  8. Click Use credit card and complete the credit card information.
  9. When complete click Use this credit card.
  10. Click “Buy now.”
  11. There will be a message displayed with a successful or not successful purchase.
RoadLog Office Advanced or Premium (for RoadLog ELD Plus users)

Signing up for RoadLog Office Advanced or Premium (for RoadLog ELD Plus users)

  1. Navigate to the RoadLog Office purchase page here.
  2. Scroll to view the RoadLog Office subscription(s) you’ll want. Choose from Advanced 12 or 36-month or Premium 12 or 36-month subscriptions.
  3. Enter the number of vehicles you’ll need subscriptions for in the appropriate box and click on the Add button.
  4. Review the order in the pop-up. If you need to buy any additional ELDs, cables, paper, or hardware, click Continue shopping. If you’re ready to check out, click To basket.
  5. Check your order once again on the order total page. When ready, click Checkout. You’ll be taken to the Basket page.

    You’ll see two charges. The first is for the first month’s cost. It will be pro-rated based on the number of days left in the month. The second charge is for the ongoing month fee you’ll pay as part of your 12 or 36 month subscription.

  1. When ready, click Check out.
  2. Confirm your address on the Delivery address page and click Continue.
  3. You’ll be taken to the RoadLog Office information This is the registration for your VDO RoadLog Office account (this is separate from your e-commerce account).
  4. Complete all required information including D.O.T. number, Time Zone, and FMCSA regulations you’ll run under, and then enter the ‘Captcha’ code.
    NOTE: You’ll need to create a Username and Password for this RoadLog Office account. Be sure to keep a record of it in a secure place.
    NOTE: The User Name and password cannot contain any special characters such as #/@*&%.
  5. When all information is entered, click Register.
  6. When the registration is successfully recorded, you’ll receive an email. It will confirm your Company ID, Username, and Password.

    Once you have registered for your VDO RoadLog Office account, you will need to pair your VDO RoadLog™ ELD(s) with the account. To do this, you’ll need to have the 15-digit device serial number and the SIM ICCID number located on bottom of each device.

  7. At the bottom of the RoadLog information page, enter the ELD serial number and SIM ICCID for each RoadLog ELD Plus you need to pair to your account. Make sure that the information you entered is correct and then click Save and continue with payment.

  8. Enter your payment information on this screen and then click either Use credit card or Use PayPal.
  9. You will see your entire order overview. Make sure the shipping and payment information are correct and then click Buy now. Your credit card will be charged monthly, based on the service level you choose and the number of ELDs you have registered.
  10. You have now activated your device(s) and purchased the subscription(s) you’ll need. You’ll receive setup and invoice emails. The setup email will contain a link to connect you to the VDO RoadLog Office website where you can start setting up your company.
 

Signing up for RoadLog Office Solo (for RoadLog ELD users)

We recommend that you first claim your one free Activation for RoadLog Solo. Then, if you need additional Activations for multiple RoadLog ELDs, you can go back and purchase them once your Office Solo account is established.

To claim your free VDO RoadLog Office Solo Activation:

  1. Navigate to the RoadLog Office purchase page (Home / RoadLog / Office).
  2. Scroll to RoadLog Solo Activation and enter “1” as number of ELDs you need Activations for (remember the first Activation is free). Next click on the Add
  3. A pop up window will give you the choice of checking out or continuing to shop. When you’re ready, click To basket.
  4. You will be prompted to claim your free Activation. When you see the prompt, click on the right side link for My account. You’ll be taken to the My account
  5. Click on the RoadLog licenses
  6. In the RoadLog licenses tab, click on the Registrate at RoadLog Office for free RoadLog
  7. You’ll be taken to the RoadLog Office informations This is the registration for your VDO RoadLog Office account (this is separate from your e-commerce account).
  8. Complete all required information including D.O.T. number, Time Zone, and FMCSA regulations you’ll run under, and then enter the ‘Captcha’ code.
    NOTE: You’ll need to create a Username and Password for this RoadLog Office account. Be sure to keep a record of it in a secure place.
    NOTE: The User Name and Password cannot contain any special characters such as #/@*&%.
  9. When all information is entered, click Register.
  10. When the registration is successfully recorded, you’ll receive an email. It will confirm your Company ID, Username, and Password, and it will contain a link to the VDO RoadLog Office website – but don't go there yet – you first need to pair your VDO RoadLog ELD with your RoadLog Office account.
  11. To pair your VDO RoadLog™ ELD(s) with the account. To do this, you’ll need to have the 15-digit device serial number and the SIM ICCID number located on bottom of each device.
  12. To pair your ELD, go to shopvdo.com and click on the My account link on the right side of the page. You will be taken to the My account
  13. Click on the RoadLog licenses Then click on Free RoadLog. A pop-up will appear.
  14. Enter the serial number and SIM ICCID (optional) for the RoadLog and click
  15. The following screen will appear after clicking confirm, your license under the 3290-0205 number

To purchase additional VDO RoadLog Office Solo Activations:

  1. Navigate to the RoadLog Office purchase page (Home / RoadLog / Office).
  2. Scroll to RoadLog Solo Activation and enter the number of additional ELDs you need Activations for. Next, click on the Add
  3. A pop up window will give you the choice of checking out or continuing to shop. When you’re ready, click To basket.
  4. Check your order once again on the order total page. When ready click Checkout. You’ll be taken to the Basket page.
  5. When ready, click Check out.
  6. Confirm your address on the Delivery address page and click Continue.
  7. Enter the Roadlogs Serial number in the office information page.
  8. Click Use credit card and complete the credit card information.
  9. When complete click Use this credit
  10. Click “Buy now”
  11. There will be a message displayed with a successful or not successful purchase

Signing up for RoadLog Office Advanced or Premium (for RoadLog ELD Plus users)

  1. Navigate to the RoadLog Office purchase page here.
  2. Scroll to view the RoadLog Office subscription(s) you’ll want. Choose from Advanced 12 or 36-month or Premium 12 or 36-month subscriptions.
  3. Enter the number of vehicles you’ll need subscriptions for the appropriate box and click on the Add button.
  4. Review the order in the pop-up up. If you need to buy any additional ELDs, cables, paper, or hardware, click Continue shopping. If you’re ready to check out, click To basket.
  5. Check your order once again on the order total page. When ready, click Checkout. You’ll be taken to the Basket page.

    You’ll see two charges. The first is for the first month’s cost. It will be pro-rated based on the number of days left in the month. The second charge is for the ongoing month fee you’ll pay as part of your 12 or 36 month subscription.

  1. When ready, click Check out.
  2. Confirm your address on the Delivery address page and click Continue.
  3. You’ll be taken to the RoadLog Office informations This is the registration for your VDO RoadLog Office account (this is separate from your e-commerce account).
  4. Complete all required information including D.O.T. number, Time Zone, and FMCSA regulations you’ll run under, and then enter the ‘Captcha’ code.
    NOTE: You’ll need to create a Username and Password for this RoadLog Office account. Be sure to keep a record of it in a secure place.
    NOTE: The User Name and password cannot contain any special characters such as #/@*&%.
  5. When all information is entered, click Register.
  6. When the registration is successfully recorded, you’ll receive an email. It will confirm your Company ID, Username, and Password.

    Once you have registered for your VDO RoadLog Office account, you will need to pair your VDO RoadLog™ ELD(s) with the account. To do this, you’ll need to have the 15-digit device serial number and the SIM ICCID number located on bottom of each device.

  7. At the bottom of the RoadLog informations page, enter the ELD serial number and SIM ICCID for each RoadLog ELD Plus you need to pair to your account. Make sure that the information you entered is correct and then click Save and continue with payment.

  8. Enter your payment information on this screen and then click either Use credit card or Use PayPal.
  9. You will see your entire order overview. Make sure the shipping and payment information are correct and then click Buy now. Your credit card will be charged monthly, based on the service level you choose and the number of ELDs you have registered.
  10. You have now activated your device(s) and purchased the subscription(s) you’ll need. You’ll receive setup and invoice emails. The setup email will contain a link to connect you to the VDO RoadLog Office website where you can start setting up your company.

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