Sign up procedure for VDO RoadLog™ Office

VDO RoadLog Office is the online tool for compliance reporting and fleet management that works with VDO RoadLog ELD.

Your sign-up procedure depends on your country:

Canadian users: please call for assistance in getting signed up:
(855) ROADLOG, (855) 762-3564 or (610) 366-8489
9:00 AM – 5:00 PM EST

For current US-based users looking to add additional devices, but who do not have a shopvdo.com account, please contact:
(855) ROADLOG, (855) 762-3564 or (610) 366-8489
9:00 AM – 5:00 PM EST

New US-based users: follow the steps below.

­Sign-up procedure for ShopVDO.com Account and RoadLog Office Account

Shop VDO Account sign-up

  • To get started with your ShopVDO.com account, please open up an Internet browser and go to www.shopvdo.com
  • Once you are on our website, please go to the Customer Login field on the right-side of the web page and select Create a ShopVDO Account

  • When you select the Create a ShopVDO Account, you will need to enter in your Company information to register your account. Please fill out all the available fields indicated by an *
  • Enter the numbers and letters you see in the “Captcha” field and click the “I agree” box to indicate that you accept the Privacy Policy terms.
  • After all of the required fields are filled in, please click the Register button.

  • Once you have successfully registered your account information; you will receive an email with a link to create a password. This password will then be paired with the email address that you entered on the “Register now” page and this password will be your login credentials for ShopVDO.com. Click on the link in your email to create your password.
  • After you have entered your password, select Save Password.
  • You will be directed to the final step of the ShopVDO Account registration to confirm your Billing and Delivery address.
  • Once you confirm that all Billing and Delivery information is correct, please click the Complete Registration button.

VDO RoadLog Office Account

  • With your newly created ShopVDO Account you can now create your VDO RoadLog Office Account.

To create your VDO RoadLog Office Account, go to the Customer Login section and enter in your email and password, or if you are already logged in, please click the My Account button. You will be directed to your account.

  • Once you are in My Account, select the RoadLog Licenses button.

  • Click the blue button that states Register RoadLog Office Account for Free
  • You will be directed to a new page where you will need to enter information into the appropriate fields.
  • Note: The username and password that you select will be used to access your RoadLog Office Account
  • Usernames cannot contain any Special Characters and the Password must be at least 8 characters.
  • Once all the fields are filled in, please click the Register button.
  • Once you have successfully registered, you will receive an email containing all of your RoadLog Office Account login credentials as well as training materials on how to add your Drivers and Vehicles into RoadLog Office.

Choosing a RoadLog Office Service Level

Now that you have created an account on ShopVDO and setup your fleet’s RoadLog Office Account, it’s time to select your RoadLog Office Service Level. You can learn about the different Service Levels here.

Below, will go over the 3 potential scenarios for adding RoadLog ELDs into your RoadLog Office Account.

RoadLog Office Solo comes with (1) free device activation. To activate your single RoadLog ELD running with Office Solo for free, please follow these steps:

  • Select the My Account button followed by RoadLog Licenses.
  • You will then see a blue button that states Free RoadLog.
  • Please select the tab and a small window will appear where you will enter in your RoadLog ELD Serial Number

  • Your ELD serial number is located on the white label on the bottom of the unit and will start with either 2231 or 2241. The serial number is 15 digits long, and you will need to enter all of the numbers.
  • Once complete, please click the Confirm button and your RoadLog ELD will be added to your RoadLog Office Account.
Activating additional RoadLog ELDs running with RoadLog Office Solo
Activating additional RoadLog ELDs running with RoadLog Office SoloOnce you have completed your free RoadLog ELD activation, you can now activate any additional RoadLog ELDs running with RoadLog Office Solo. Each additional RoadLog ELD running with RoadLog Office Solo will need a $60 one-time activation fee. To activate your additional RoadLog ELDs running with RoadLog Office Solo, follow these steps:
  • On the upper left side of the ShopVDO webpage you will see a link for RoadLog. Click that link and then click the Office link.
  • Once on the Office page, scroll to the bottom till you see the listing for VDO RoadLog Office Solo. Then enter the number of ELD activations you’ll want in your subscription (1 is the default entry). Then, click on the Shopping Cart icon.
  • You will then see a pop-up preview of your Shopping Cart. Click on the To Cart button, and you’ll be taken to the shopping cart page. Check the Products and Quantity and if correct, click on the Checkout button.
  • You will be directed to a page that will ask if your delivery address is different from the billing address. Click the Continue button to proceed.
  • NOTE: If the delivery address needs to change, select the Different Delivery Address, and then enter in your new Delivery Address then select Continue.
  • The next page will ask for you to enter your device serial number and then select Save and Continue with Payment. If you do not have the serial number in front of you, check the skip tab and you can enter the serial number later in My Account then RoadLog Licenses.
  • Enter in your Credit Card information. Once complete, select Use This Card to proceed to the Order Summary.
  • Once on the Order Summary, scroll to the bottom of the page and select the Buy Now button, which will finalize your order.
  • The newly activated devices are now in your RoadLog Office Account.
Activating RoadLog ELDs running with RoadLog Office Advanced or Premium
Activating RoadLog ELDs running with RoadLog Office Advanced or PremiumTo activate your RoadLog ELD Plus for use with RoadLog Office Advanced or Premium, follow these steps:
  • On the upper left side of the ShopVDO webpage, click the link for RoadLog and then click the link for Office
  • Once on the Office page, you will need to select your RoadLog Office Subscription Level as well as the contract length.
  • Choose the subscription level/contract length you want. Then enter the number of ELD activations you’ll want in your subscription (1 is the default entry). When the number is correct, click on the Shopping Cart.
  • You will then see a pop-up preview of your Shopping Cart. Click on the To Cart button, and you’ll be taken to the shopping cart page. Check the Products and Quantity and, if correct, click on the Checkout button.
  • On the Checkout page, you will see (2) totals. The top total is a prorated monthly service fee for the first month of RoadLog Office. This total will be purchased today. The Additional Monthly Fee total is the amount that will be paid in each month for the balance of the contract. Click the Checkout button to proceed to the next page.
  • You will be directed to a page that will ask if your delivery address is different from the billing address. Click the Continue button to proceed to the next page.
  • NOTE: If the delivery address needs to change, select the Different Delivery Address, and then enter in your new Delivery Address. Then click Continue.
The next page will ask you to enter in your device Serial Number and SIMICCID. Enter your device(s)’ numbers and then click Save and Continue with Payment. If you do not have the serial number in front of you, check the skip tab and you can enter the serial number later in My Account.
  • Enter in your Credit Card information. Once complete, click Use This Card to proceed to the Order Summary.
  • NOTE: The credit card entered will be the card on file, which will be charged the monthly fee at the beginning of each month. If you wish to change the card in the future go to My Account, then Wallet.
  • Once on the Order Summary, scroll to the bottom of the page and click on the Buy Now button. Your order is now complete.
  • The newly activated ELD are now in your RoadLog Office Account.

Buy now from one of our authorized online retailers.


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