Continental to discontinue the RoadLog ELD program
A note to users of the RoadLog ELD:
Continental would like to thank our customers who have trusted RoadLog to provide ELD and fleet management solutions for nearly a decade.
Unfortunately, due to unforeseen market conditions and the dynamic requirements of the ELD business, we have made the difficult decision to discontinue the RoadLog product line. Effective May 1st, 2020, Continental will no longer sell RoadLog ELD devices or new subscriptions to the RoadLog Office services. For the following four months ending August 14, 2020, Continental will continue to provide existing RoadLog customers with access to the RoadLog Office services and with technical support related to their devices and the services. During such time, we will also work to assist customers in their transition to an alternate ELD and fleet management system. Effective August 14, 2020, the RoadLog Office services are will be terminated for all RoadLog Office subscribers at all levels (Solo, Advanced and Premium).
Easing the ELD transition
To ease in your transition to an alternate ELD solution, Continental is collaborating with KeepTruckin, a well-established hardware and software specialist in ELD compliance, to provide a special promotional offer to existing RoadLog customers that we believe you will find very attractive. Any RoadLog user who wishes to move their logging service to KeepTruckin will be fully supported. You can learn more on the KeepTruckin FAQ page
ELD data downloads
For download instructions click here.
More details
Additional information related to the discontinuance of the RoadLog ELD solution will be made available to RoadLog users on this website. Stop back to check for ongoing updates.
Continental understands and appreciates the trust that users put into choosing RoadLog as part of their ELD compliance program. Continental will continue to provide a wealth of transportation technologies to its valued customers.
Thank you for your support,
The Continental RoadLog Team
Contact: 855-ROADLOG
Frequently Asked Questions
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What does the sunset of Roadlog mean to me?
What does the sunset of Roadlog mean to me?
In order to stay compliant to ELD rules, customers must find another solution by August 14, 2020
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How long will my current Roadlog work?
How long will my current Roadlog work?
All versions of Roadlog will continue to operate and be compliant until August 14, 2020
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Can I still access the VDO portal for HOS and IFTA?
Can I still access the VDO portal for HOS and IFTA?
Yes… All information will be retained in the portal until August 14, 2020
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Do I need to do anything in the portal for HOS and IFTA?
Do I need to do anything in the portal for HOS and IFTA?
Yes… instructions will be emailed on how to retrieve data and download to PDF before August 14, 2020
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Will I continue to be billed for online subscriptions?
Will I continue to be billed for online subscriptions?
Yes… all billing plans will continue until August 1 unless you take advantage of the KT offer or notify us that you have left our platform
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How do I notify you to stop billing?
How do I notify you to stop billing?
855-ROADLOG and prompt for tech support. A form will be filled out to confirm date to stop billing.
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What can I do with my Roadlog?
What can I do with my Roadlog?
Recycle responsibly and ensure to destroy in field